Curated Event Hire Terms & Conditions

By placing a booking with Curated Event Hire, you (“the Client”) agree to the following terms.
1. Minimum Hire
A minimum hire value of £300 applies to all bookings that include delivery and collection, excluding delivery, collection, and setup charges. For self-collection bookings (dry hire), a minimum hire value of £100 applies. Orders below these values cannot be accepted.
2. Bookings & Deposits
A 25% non-refundable booking deposit is required to secure your hire items and date. Your booking is only confirmed once this deposit has been received. The remaining balance is due no later than 4 weeks before your event date. Bookings made within 4 weeks of the event date are payable in full at the time of booking.
3. Security / Damage Deposit
A refundable security deposit of 25% of the total hire value (minimum £50) is payable alongside your final balance. This is held against loss, damage, or breakages and returned in full within 7 days of items being returned and inspected, provided all items are accounted for and undamaged.
4. Damage, Loss & Breakages
The Client is responsible for all hired items from the point of delivery or collection until they are returned to or collected by Curated Event Hire. Any item that is lost, damaged beyond fair wear, or not returned will be charged at full replacement cost per item. Where the security deposit does not cover the cost, the Client agrees to pay the outstanding balance within 14 days of being invoiced.
5. Hire Period
The standard hire period for self-collection is 4 days. For delivered orders, the hire period will be confirmed at the time of booking. Items must be returned by the agreed date and time.
6. Late Returns
For self-collection bookings, items returned after the agreed date will incur a late fee of 20% of the total hire value per day, until all items are returned.
7. Delivery, Collection & Setup
We offer delivery, collection, and setup/styling across Berkshire, Surrey, Hampshire, Buckinghamshire, the Cotswolds, and London. Delivery and collection are charged per booking based on location and access, and quoted at the time of enquiry. Clients are also welcome to collect from and return to us by arrangement (dry hire). Adequate access and a suitable vehicle are the Client’s responsibility for self-collection.
8. Care & Use of Items
All items must be kept dry at all times. Items may only be displayed outdoors in dry weather and must not be left outside overnight. Lit candles must be supervised at all times. Items must not be altered, painted, or modified in any way. Reasonable care must be taken to keep items clean and undamaged throughout the hire period.
9. Payment
We accept payment by bank transfer and card. All deposits and balances must be cleared in full by the due dates stated above.
10. Cancellations & Refunds
∙ The 25% booking deposit is non-refundable in all cases.
∙ Cancellations made more than 8 weeks before the event: any balance paid above the deposit is refunded in full.
∙ Cancellations made 4–8 weeks before the event: 50% of the balance paid (excluding deposit) is refundable.
∙ Cancellations made less than 4 weeks before the event: no refund of the balance, as items will have been reserved and other bookings declined.
11. Liability
Curated Event Hire accepts no liability for any injury, loss, or damage to persons or property arising from the use or misuse of hired items once they are in the Client’s care. The Client uses all items at their own risk.
12. Acceptance
Payment of the booking deposit constitutes acceptance of these Terms & Conditions.
Curated Event Hire